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Decoding the capability of Artificial Intelligence 
Interview with Dan Gingiss

Reimagining CX with Technology

During the pandemic, consumers have moved dramatically toward online channels, & businesses have responded in turn. Dan Gingiss unravels the digitization of CX & the subsequent impact of technology

Interview

Jun 11, 2021

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A conversation with Mike Wittenstein

What comes first? AI or Customers

In order for the business and the customer experience (CX) to change, people have to change, stories are the number one catalyst in facilitating this change. With over 3 decades of experience, Mike Wittenstein brings us a unique way to look at CX & technology

Interview

May 28, 2021

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A conversation with Adrian Swinscoe

Digital Help - Customer Support gets more than a human touch

Adrian Swinscoe has been helping create, develop and grow businesses that take care of their customers in the best way possible. In this conversation with Priyanka Ahuja, he decodes the evolution of customer support...

Interview

May 5, 2021

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AI trends - Crypto

AI Trends - Hopping on the Crypto Bandwagon

The mystery behind cryptocurrency and blockchain technology is slowly unraveling. With the hype around bitcoin and dogecoin in recent weeks, we decided to focus on cryptocurrency and AI

Research

May 20, 2021

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Spotlight: Seeing AI

The Product Spotlight: See-through AI

What you see is what you get? Yet, for those innocent souls who are visually impaired, Microsoft has created an AI-powered application that is turning the visual world into an audible experience...

Research

May 14, 2021

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Sundeep Teki Interview

Spotting the Trend - AI Research & Innovation that Matters

A leader, consultant, founder in the field of artificial intelligence & neuroscience having published 40+ papers, Sundeep Teki provides an intriguing perspective around the field of AI and voice technology in this conversation

Interview

Mar 30, 2021

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AI Trends : Vaccines

AI Trends - Victory through Vaccination

There is a saying in the field of artificial intelligence: “Hard things are easy; easy things are hard.” Developing effective vaccines within a year of a pandemic was a hard task in itself but making the public trust this process is proving to be harder

Research

May 3, 2021

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AI Trends - Gaming

AI Trends - Technology & Gaming

Innovation in technology has led to innovative and impressive advances in the gaming industry. In the past 20 years, there have been revolutionary changes & the tradition continues. If we take some time to consider the video games available now...

Research

April 23, 2021

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AI trends - Misinformation

AI Trends - The Misinformation Battle

We have fought many battles in the past year but there is one intense opponent that we have been unable to overcome. This is not about Covid rather it is about a silent competitor that has misguided millions, Misinformation.

Research

April 15, 2021

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Spotlight: Vocalis Health

The Product Spotlight: The Voice of AI

The focus on voice technology is going to increase multifold in the new decade. We have heard of various inventions that are setting the bar in this space. One invention that has really caught our eye in the last few weeks is an AI-based platform...

Research

April 10, 2021

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AI Trends: Pandemic Puzzle

AI Trends - The Pandemic Puzzle

Over 130 million cases worldwide and more than 2.85 million innocent lives lost - This is the toll that we have had to pay due to the Covid-19 pandemic. These numbers are changing on a daily basis but what has stayed constant...

Research

April 6, 2021

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AI Trends - Energy & AI

AI Trends - Energizing the Planet

The future holds a lot of promise in terms of the energy choices we make. Be it electric, solar, wind, or hydrogen-powered, a thriving planet will require technology to aid the energy sector. Our blog highlights...

Research

April 1, 2021

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Spotlight: ELSA Speaks

The Product Spotlight: Elsa teaches English

ELSA, a Silicon Valley-based company that uses speech recognition technology and artificial intelligence to help language learners improve their English pronunciation

Research

Mar 26, 2021

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AI Trends - Ethics in AI

AI Trends - The Ethical Conversation

It may not be long before AI technologies become gatekeepers for the advancement of vital public interests and sustainable human development. This is where ethics come into play as with any rapidly evolving technology, a steep learning curve means that mistakes..

Research

Mar 23, 2021

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AI Trends - Autonomous Vehicles

AI Trends - The Autonomous Drive

Digitization, increasing automation, and new business models have revolutionized other industries, and automotive will be no exception. These forces are giving rise to four disruptive technology-driven trends in the automotive sector

Research

Mar 16, 2021

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Spotlight: Deep Nostalgia

The Product Spotlight: Back to your Roots

Over the last couple of weeks, we came across this interesting trend on Twitter. People animating pictures of their late relatives or famous personalities that are no more

Research

Mar 12, 2021

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AI trends- Food on my Plate

AI Trends - Technology Driving Food Sustainability

We produce enough food to feed 10 billion people yet nearly 800 million people remain hungry. Our inability to feed the entirety of the world’s population is mostly due to food wastage

Research

Mar 9, 2021

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AI Trends - Fueling Drone Technology

Artificial Intelligence is powering drone technology to the next level. The incorporation of AI enables drone vendors to use data from sensors attached to the drone to collect and implement visual and environmental data

Research

Mar 2, 2021

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NVIDIA's Self Driving Technology

The Product Spotlight: Driver-less Drive

Autonomous vehicles are transforming the way we live, work, and play—creating safer and more efficient roads. These revolutionary benefits require massive..

Research

Feb 26, 2021

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AI in education - Weekly trends

AI Trends - Mutation of Education 

Technology has come to the fore like never before while millions of students along with their across the world have had to adapt to this seismic shift. Artificial Intelligence has played a primary role in aiding this change & we decided to take a closer look

Research

Feb 22, 2021

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AI Trends - Ecommerce

AI Trends - The Ecommerce Boom

Artificial Intelligence is acting as the right-hand resource in the E-commerce industry is being utilized by online retailers for providing chatbot services, analyzing customer comments, and providing personalized services to online shoppers

Research

Feb 16, 2021

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Regional Microblogging site - Koo

The Product Spotlight: Going Koo-Koo

With the rising chatter around regional microblogging site Koo, we decided to talk about why this is an opportunity to strengthen NLP capabilities for local languages

Research

Feb 12, 2021

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Brilled Nickoloff - Botmock

Linguistics - Aiding Conversation Design

It is often referred to as the science of language, including phonetics, phonology, morphology, syntax, and semantics. As our guest, Brielle Nickoloff comes from a linguistics background... 

Interview

Feb 8, 2021

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AI Trends - Space Exploration via AI

Advances in AI have allowed us to make progress in all kinds of disciplines & this is not just related to our planet. This week at ‘Conversations on AI’, we talk about AI being key for space exploration

Research

Feb 10, 2021

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Kirthiga Reddy Interview

Investing in AI (with Kirthiga Reddy)

From being the first employee of Facebook India to becoming the first female investing partner at SoftBank Investment Advisers, Kirthiga Reddy has established herself as one of the foremost experts on...

Interview

Dec 17, 2020

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AI Trends - In Medicine & in Health

Looking at the headline, one might assume that this blog talks about the Covid-19 vaccine. It has been hailed as a magic vial and rightly so. But this week, we want to talk about the technology that is powering new-age medicinal innovations, Artificial Intelligence

Research

Feb 2, 2021

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The Product Spotlight: Deep Learning

Deep learning is a machine learning technique that teaches computers to do what comes naturally to humans: learn by example. This week our focus is on MATLAB from MathWorks

Research

Jan 29, 2021

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A conversation with Michael McTear

Conversational AI & Voice Technology: Speaking to a Veteran

Researcher in the field of spoken dialogue systems for more than 20 years and an author of several books, Michael McTear provides a unique perspective..

Interview

Jan 27, 2021

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AI Trends - Animal's Best Friend

We share the world with millions of creatures which makes it our responsibility to treat them with fairness and humility. It’s essential to take care of our pets, those innocent creatures surviving on the streets, and the ones roaming the ever-shrinking green forests

Research

Jan 25, 2021

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AI Trends - Virtual to Extended Reality

There are different versions of reality from augmented to mixed reality. From exciting innovations to smart homes, we have it all covered in the trends for this week

Research

Jan 18, 2021

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The Product Spotlight: Intelligence that Drives Automation

AI technologies are being deployed across sectors and this article focuses on the operations segment. The solution in focus this week is IBM’s...

Research

Jan 15, 2021

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Role of AI in powering Agile Organizations

Analytics? It is hard to imagine its impact on our day-to-day lives but they play a critical role.  This week's guest comes from an agile organization that leveraged its AI expertise..

Interview

Jan 13, 2021

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AI Trends - The New Year Edition

Each week, we identify trending AI innovations or topics and share them with you to keep you abreast with the latest in AI. Through this round-up of last week, we bring the focus on how AI will look in 2021

Research

Jan 11, 2021

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Evolution of Conversation Design with AI

In this podcast, we hear about the challenges, opportunities, and evolution of a conversation interface. The CEO of Conversation Design Institute gives us his 2 cents on the evolution of this discipline

Interview

Dec 22, 2020

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Technology Innovations To Impact B2C in 2021

We bring to you the top technology innovation predictions from the CEO of Ridlr and CTO at one of the largest ride-sharing apps in the world, OLA

Interview

Nov 27, 2020

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AI Trends - November Edition 

Every month we identify such top trending AI topics and share it with you to get you up to speed. Through today’s blog, we want to draw your attention towards - The Future of AI 

Research

Nov 19, 2020

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Bot Teardown - Amelia

A conversational AI solution that borrows its name from groundbreaking aviator Amelia Earhart showcases that collaboration between humans and machines is an opportunity for today’s enterprise

Review

Nov 18, 2020

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HeyAI-Niraj_Feature-website-1

'Hey AI' - The Technology Fueling Voice & Audio

The impact of AI-powered voice technology is growing at a rapid pace. Siri, Alexa, Google Assistant - These brands have redefined the way we view voice technology 

Interview

Nov 11, 2020

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Inclusion of AI across Industries

The technology industry needs more diversity and this debate is not only about gender but skills. Sarah Hoffman opens up in this candid discussion on promoting the inclusion of Artificial Intelligence, and a lot more

Analysis

Oct 23, 2020

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Conversations over AI-based Synthetic Media

Synthetic media signifies the ability for AI-driven systems to generate audiovisual content being one of the most exciting developments enabled by recent progress in deep learning. In this podcast, we listen to...

Interview

Sept 28, 2020

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Building Futuristic AI Products

PwC suggests that AI products could provide a $15.7 trillion boost to the global economy by 2030. How to build a successful AI product is a question most CXOs ask themselves. Silicon Valley’s Sriram Krishnan joins Aakrit Vaish to answer.

Interview

Sept 14, 2020

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Digital Transformation in Enterprises

Angela Novosel opens up on Artificial Intelligence in Enterprises and how curiosity drives a person to pursue this field while talking about gender-equality in this candid and free-flowing conversation

Analysis

Sept 21, 2020

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The Top AI Trends

Artificial intelligence is an emerging technology that is shaping the world differently. If you are an AI enthusiast, one thing is for sure: you get amazed every day by the breakthroughs being made in the industry and how it is going to affect the human race

Research

Oct 27, 2020

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Behind the Desk of a Conversation Designer

Conversation Design is a complex domain to explain during extended family gatherings and hurried elevator pitches—not for a lack of words, though. Designers translate the brand's business requirements

Research

Oct 5, 2020

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GPT-3: All You Need to Know About the Next Wave in AI

With 175 billion learning parameters and 1 trillion words, it is easy to get blown away by the numbers behind GPT-3. To assess the impact this would have on businesses, we organized an interactive session...

Webinar

Aug 17, 2020

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Humanizing Conversations with AI

In this podcast, we hear about conversations augmented by AI, the evolution of designers as well as their challenges, and how AI demonstrating genuine empathy is the holy grail.

Interview

Aug 12, 2020

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Ashishs blog homepage

Taking Flight into the Future of AI

A decade ago, Brain-computer interface (BCI) applications were mostly targeted towards users with mobility, speaking, or hearing disabilities. These were aimed to provide an alternative communication channel for those users.

Research

Aug 11, 2020

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Building Machine Learning Products 101

In this podcast, we hear about the skills required in ML product management, decoding the product life cycle, the business impact of ML products, and how sometimes a non-ML approach is useful.

Interview

Aug 19, 2020

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GPT-3 for Marketers (with live demos)

The discussion features a real-time demo application of GPT-3, how it is not a competition to humans but a model that provides a different perspective, implementing GPT-3 in your business functions, and a lot more.

Analysis

Aug 31, 2020

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Saumil's Blog

Transforming Customer Experience? - AI has it all figured out

How often have we walked to a store and waited for too long for a customer representative, or called some phone support and waited too long for a phone representative?

Research

Aug 10, 2020

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