What creates a profoundly remarkable experience? It is an experience so innovative and compelling that customers cannot wait to talk about it with others. In our latest interaction, Dr. Bell explains how the pinnacle of customer loyalty is advocacy & the impact of technology
Deep learning drives many artificial intelligence (AI) applications and services that improve automation, performing analytical and physical tasks without human intervention
Research
Sep 27,2021
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For business leaders undertaking automation and AI initiatives, our brand new blog gives you more insight on the need to invest in this journey across verticals & the advantages of AI and Automation
Aug 27,2021
Post the pandemic, the e-pharma sector is playing a crucial role in modernizing the healthcare delivery framework in the country and has taken on the challenge of bringing technology to each step of the supply chain
Interview
Aug 6, 2021
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A Walker study found that at the end of 2020, customer experience will overtake price and product as the key brand differentiator. Customers are valuing a great experience & willing to pay more for the same
July 2, 2021
During the pandemic, consumers have moved dramatically toward online channels, & businesses have responded in turn. Dan Gingiss unravels the digitization of CX & the subsequent impact of technology
Jun 11, 2021
In order for the business and the customer experience (CX) to change, people have to change, stories are the number one catalyst in facilitating this change. With over 3 decades of experience, Mike Wittenstein brings us a unique way to look at CX & technology
May 28, 2021
Adrian Swinscoe has been helping create, develop and grow businesses that take care of their customers in the best way possible. In this conversation with Priyanka Ahuja, he decodes the evolution of customer support...
May 5, 2021
The mystery behind cryptocurrency and blockchain technology is slowly unraveling. With the hype around bitcoin and dogecoin in recent weeks, we decided to focus on cryptocurrency and AI
May 20, 2021
What you see is what you get? Yet, for those innocent souls who are visually impaired, Microsoft has created an AI-powered application that is turning the visual world into an audible experience...
May 14, 2021
A leader, consultant, founder in the field of artificial intelligence & neuroscience having published 40+ papers, Sundeep Teki provides an intriguing perspective around the field of AI and voice technology in this conversation
Mar 30, 2021
There is a saying in the field of artificial intelligence: “Hard things are easy; easy things are hard.” Developing effective vaccines within a year of a pandemic was a hard task in itself but making the public trust this process is proving to be harder
May 3, 2021
Innovation in technology has led to innovative and impressive advances in the gaming industry. In the past 20 years, there have been revolutionary changes & the tradition continues. If we take some time to consider the video games available now...
April 23, 2021
We have fought many battles in the past year but there is one intense opponent that we have been unable to overcome. This is not about Covid rather it is about a silent competitor that has misguided millions, Misinformation.
April 15, 2021
The focus on voice technology is going to increase multifold in the new decade. We have heard of various inventions that are setting the bar in this space. One invention that has really caught our eye in the last few weeks is an AI-based platform...
April 10, 2021
Over 130 million cases worldwide and more than 2.85 million innocent lives lost - This is the toll that we have had to pay due to the Covid-19 pandemic. These numbers are changing on a daily basis but what has stayed constant...
April 6, 2021
The future holds a lot of promise in terms of the energy choices we make. Be it electric, solar, wind, or hydrogen-powered, a thriving planet will require technology to aid the energy sector. Our blog highlights...
April 1, 2021
ELSA, a Silicon Valley-based company that uses speech recognition technology and artificial intelligence to help language learners improve their English pronunciation
Mar 26, 2021
It may not be long before AI technologies become gatekeepers for the advancement of vital public interests and sustainable human development. This is where ethics come into play as with any rapidly evolving technology, a steep learning curve means that mistakes..
Mar 23, 2021
Digitization, increasing automation, and new business models have revolutionized other industries, and automotive will be no exception. These forces are giving rise to four disruptive technology-driven trends in the automotive sector
Mar 16, 2021
Over the last couple of weeks, we came across this interesting trend on Twitter. People animating pictures of their late relatives or famous personalities that are no more
Mar 12, 2021
We produce enough food to feed 10 billion people yet nearly 800 million people remain hungry. Our inability to feed the entirety of the world’s population is mostly due to food wastage
Mar 9, 2021
Artificial Intelligence is powering drone technology to the next level. The incorporation of AI enables drone vendors to use data from sensors attached to the drone to collect and implement visual and environmental data
Mar 2, 2021
Autonomous vehicles are transforming the way we live, work, and play—creating safer and more efficient roads. These revolutionary benefits require massive..
Feb 26, 2021
Technology has come to the fore like never before while millions of students along with their across the world have had to adapt to this seismic shift. Artificial Intelligence has played a primary role in aiding this change & we decided to take a closer look
Feb 22, 2021
Artificial Intelligence is acting as the right-hand resource in the E-commerce industry is being utilized by online retailers for providing chatbot services, analyzing customer comments, and providing personalized services to online shoppers
Feb 16, 2021
With the rising chatter around regional microblogging site Koo, we decided to talk about why this is an opportunity to strengthen NLP capabilities for local languages
Feb 12, 2021
It is often referred to as the science of language, including phonetics, phonology, morphology, syntax, and semantics. As our guest, Brielle Nickoloff comes from a linguistics background...
Feb 8, 2021
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Advances in AI have allowed us to make progress in all kinds of disciplines & this is not just related to our planet. This week at ‘Conversations on AI’, we talk about AI being key for space exploration
Feb 10, 2021
From being the first employee of Facebook India to becoming the first female investing partner at SoftBank Investment Advisers, Kirthiga Reddy has established herself as one of the foremost experts on...
Dec 17, 2020
Looking at the headline, one might assume that this blog talks about the Covid-19 vaccine. It has been hailed as a magic vial and rightly so. But this week, we want to talk about the technology that is powering new-age medicinal innovations, Artificial Intelligence
Feb 2, 2021
Deep learning is a machine learning technique that teaches computers to do what comes naturally to humans: learn by example. This week our focus is on MATLAB from MathWorks
Jan 29, 2021
Researcher in the field of spoken dialogue systems for more than 20 years and an author of several books, Michael McTear provides a unique perspective..
Jan 27, 2021
We share the world with millions of creatures which makes it our responsibility to treat them with fairness and humility. It’s essential to take care of our pets, those innocent creatures surviving on the streets, and the ones roaming the ever-shrinking green forests
Jan 25, 2021
There are different versions of reality from augmented to mixed reality. From exciting innovations to smart homes, we have it all covered in the trends for this week
Jan 18, 2021
AI technologies are being deployed across sectors and this article focuses on the operations segment. The solution in focus this week is IBM’s...
Jan 15, 2021
Analytics? It is hard to imagine its impact on our day-to-day lives but they play a critical role. This week's guest comes from an agile organization that leveraged its AI expertise..
Jan 13, 2021
Each week, we identify trending AI innovations or topics and share them with you to keep you abreast with the latest in AI. Through this round-up of last week, we bring the focus on how AI will look in 2021
Jan 11, 2021
In this podcast, we hear about the challenges, opportunities, and evolution of a conversation interface. The CEO of Conversation Design Institute gives us his 2 cents on the evolution of this discipline
Dec 22, 2020
We bring to you the top technology innovation predictions from the CEO of Ridlr and CTO at one of the largest ride-sharing apps in the world, OLA
Nov 27, 2020
Every month we identify such top trending AI topics and share it with you to get you up to speed. Through today’s blog, we want to draw your attention towards - The Future of AI
Nov 19, 2020
A conversational AI solution that borrows its name from groundbreaking aviator Amelia Earhart showcases that collaboration between humans and machines is an opportunity for today’s enterprise
Review
Nov 18, 2020
The impact of AI-powered voice technology is growing at a rapid pace. Siri, Alexa, Google Assistant - These brands have redefined the way we view voice technology
Nov 11, 2020
The technology industry needs more diversity and this debate is not only about gender but skills. Sarah Hoffman opens up in this candid discussion on promoting the inclusion of Artificial Intelligence, and a lot more
Analysis
Oct 23, 2020
Synthetic media signifies the ability for AI-driven systems to generate audiovisual content being one of the most exciting developments enabled by recent progress in deep learning. In this podcast, we listen to...
Sept 28, 2020
PwC suggests that AI products could provide a $15.7 trillion boost to the global economy by 2030. How to build a successful AI product is a question most CXOs ask themselves. Silicon Valley’s Sriram Krishnan joins Aakrit Vaish to answer.
Sept 14, 2020
Angela Novosel opens up on Artificial Intelligence in Enterprises and how curiosity drives a person to pursue this field while talking about gender-equality in this candid and free-flowing conversation
Sept 21, 2020
Artificial intelligence is an emerging technology that is shaping the world differently. If you are an AI enthusiast, one thing is for sure: you get amazed every day by the breakthroughs being made in the industry and how it is going to affect the human race
Oct 27, 2020
Conversation Design is a complex domain to explain during extended family gatherings and hurried elevator pitches—not for a lack of words, though. Designers translate the brand's business requirements
Oct 5, 2020
With 175 billion learning parameters and 1 trillion words, it is easy to get blown away by the numbers behind GPT-3. To assess the impact this would have on businesses, we organized an interactive session...
Webinar
Aug 17, 2020
In this podcast, we hear about conversations augmented by AI, the evolution of designers as well as their challenges, and how AI demonstrating genuine empathy is the holy grail.
Aug 12, 2020
A decade ago, Brain-computer interface (BCI) applications were mostly targeted towards users with mobility, speaking, or hearing disabilities. These were aimed to provide an alternative communication channel for those users.
Aug 11, 2020
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In this podcast, we hear about the skills required in ML product management, decoding the product life cycle, the business impact of ML products, and how sometimes a non-ML approach is useful.
Aug 19, 2020
The discussion features a real-time demo application of GPT-3, how it is not a competition to humans but a model that provides a different perspective, implementing GPT-3 in your business functions, and a lot more.
Aug 31, 2020
How often have we walked to a store and waited for too long for a customer representative, or called some phone support and waited too long for a phone representative?
Aug 10, 2020
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