---
title: 'AI & Customers' with Mike Wittenstein | Conversations on AI
description: Mike Wittenstein, Founder at storyminers.com sits down with host, Aaron Shagrin to focus on customer experience, AI, leadership & digital transformation
image: https://www.conversation.ai/hubfs/Social%20Preview-2.png
---

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Interview

 

# What comes first? AI or Customers 

 Watch the Discussion

When we talk about the answer to this question, the majority would point to customers being the obvious answer followed by technology. A fair answer but our next guest brings a fresh perspective to this conversation.

 

He talks about creating value for customers and then making the business more efficient. If we think of Artificial Intelligence as a tide, its job is to raise all the boats the moment it enters the bay.

 

With this innovative thought process, we bring to you an extremely innovative leader and a man who sees the world through stories. Mike Wittenstein, Founder at [storyminers.com](https://storyminers.com/) sits down with host, Aaron Shagrin to focus on customer delight, AI, and digital transformation.

 

**Discussion highlights**

- How stories paint a feasible picture of the future?
- Is AI improving customer experience?
- The leadership transformation towards customer experience
- Customer success assisted by technology

 

![Mike Wittenstein](https://www.conversation.ai/hubfs/Asset%2035-8.png)

#### Mike Wittenstein

Founder | Managing Partner | Business Strategist | Executive Coach  
[storyminers.com](https://storyminers.com/)

![Aaron Shagrin](https://www.conversation.ai/hubfs/Asset%2034-8.png)

#### Host: Aaron Shagrin

General Manager, North America

Jio Haptik

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