When we talk about the answer to this question, the majority would point to customers being the obvious answer followed by technology. A fair answer but our next guest brings a fresh perspective to this conversation.
He talks about creating value for customers and then making the business more efficient. If we think of Artificial Intelligence as a tide, its job is to raise all the boats the moment it enters the bay.
With this innovative thought process, we bring to you an extremely innovative leader and a man who sees the world through stories. Mike Wittenstein, Founder at storyminers.com sits down with host, Aaron Shagrin to focus on customer delight, AI, and digital transformation.
How stories paint a feasible picture of the future?
Is AI improving customer experience?
The leadership transformation towards customer experience